Fees

Cauley & Associates requires a credit card from ALL clients to be on file in our secure online portal, Simple Practice. We accept credit cards, debit cards, health savings accounts (HSA) or flexible spending accounts (FSA) cards as payment. If you need to change your credit card or use a different method of payment, please let your therapist know at the start of the session.

If you have been referred to our office as a benefit of your employer for a limited number of sessions, you will not be charged a fee.

Cauley & Associates does not offer a sliding scale fee.

No. We are not contracted with any insurance companies. As an out-of-network provider, we maintain our commitment to confidentiality and allow you to drive the therapeutic process. What this means is that by seeing an out-of-network provider, you are not confined by the insurance company parameters regarding mental health. 

We can offer a superbill, in which you can submit to your insurance company for reimbursement using your out-of-network benefits, if you have PPO insurance.  To find out what your insurance may cover, call your insurance company and ask if you have out-of-network mental health coverage. HMO’s usually do not reimburse for providers who are not in their network.

We work with certain employers who provide benefits to their employees who cover the cost of a specified number of sessions. If you meet this criteria, please confirm the specifics with your employer or with our office.

Please call our main office if you need more information about the superbill process

To find out what your insurance may cover, contact your insurance by calling the number on the back of your insurance card for the benefits department and ask if you have out-of-network mental health coverage. If you need to provide a “CPT code” or a “service code” please provide the following codes:

• Individual Therapy, Outpatient – CPT 90837
• Couples/Family Therapy, Outpatient – CPT 90847
• Our office zip code is 90210
• Our credentials are LCSW and LPCC

Other things you may want to ask about are:

• What your deductible is
• What your co-insurance payment will be
• How many visits you get per year
• If you need an authorization for your visits
• Details on how to submit a superbill
• How long do I have to submit my superbill

Contact us if you would like more guidance on how to figure out what your insurance will cover.

Cauley & Associates has a 24-hour cancellation/rescheduling fee policy.  To cancel or reschedule for any reason make sure you give us 24 hours notice to avoid paying the late cancellation/late reschedule fee, which is the full session rate. If you no-show for your session, you will be charged the full fee

Under the law, as health care providers, we will give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

This estimate is called a “Good Faith Estimate” and explains how much your therapy services will cost. Here are a few key things you should know about your Good Faith Estimate (GFE):

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy.
• You can request a Good Faith Estimate in writing at least 3 business days before your scheduled therapy service or anytime during treatment.
• It’s recommended that you save a copy of your Good Faith Estimate for your records.

Our Good Faith Estimate is based on if you met with us for 50 sessions during a calendar year. If we saw you 50 minutes a week for 50 sessions, you would expect to pay $10,000. If you receive a bill that is $400 more than your Good Faith Estimate, you can dispute that bill, as explained on our Good Faith Estimate.

Please contact us for more questions. Additionally, for further information, visit www.cms.gov/nosurprises  or call 800-985-3059.